Sleepy Accessibility Statement
What is web accessibility?
An accessible website allows visitors with disabilities to navigate the site with the same ease and enjoyment as other visitors. This can be made possible through the capabilities of the system the site is running on and assistive technologies.
At Sleepy, we are committed to making our website, mobile app, and all of our digital services accessible to as many people as possible, including people with disabilities. This statement aims to outline our current level of compliance, our future commitments, and how to contact us with any comments or improvements .
Scope of the declaration
This statement applies to:
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The official Sleepy website: www.visitesleepy.com
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The Sleepy mobile application (iOS and Android)
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Interactive terminals installed in airports
State of compliance
Sleepy interfaces are partially compliant with the General Accessibility Improvement Framework (RGAA version 4.1), due to some non-conformities currently being addressed.
Elements already accessible
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Simplified keyboard navigation
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Sufficient contrasts (texts, icons, backgrounds)
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Alt text on essential images
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Screen reader compatibility
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Readable font and adaptable size
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Rooms equipped with disabled toilets and clear signage
Items currently being improved
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Audio alternatives for some videos
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Improved semantic HTML tags on some pages
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Optimizing the booking form for assistive technologies
Target: full compliance by December 2025
Feedback & Contact
If you notice an accessibility defect or would like to obtain an accessible version of content, please do not hesitate to contact us.
Contact us:
We undertake to respond to you within 5 working days.
Remedies
If you feel that your request has not been handled correctly, you can contact the Belgian federal ombudsman or the accessibility service of the country concerned by the deployment (e.g. United Kingdom for Heathrow).
Our commitment
Sleepy strives to be an inclusive, social, and respectful service. Our ambition is to offer a seamless and dignified experience to all travelers, without distinction. Accessibility is a priority, and we will continue to invest to ensure equitable access for everyone.